As one of the top roofing contractors in our local area, Storm Master Construction and Roofing understands that quality matters. We provide quality workmanship and customer service because local homeowners deserve only the best.
Our A+ rating with the Better Business Bureau is evidence of our dedication to our customers. Here’s how the BBB determines the rating:
Type of Business
BBB may lower the rating of a business if they find that it’s the kind of business that raises marketplace concerns or if they believe that the business is operating in violation of the law. Unlike such businesses, we provide transparency in everything that we do because we’re proud of our great reputation. We are always available to answer your questions and concerns even before you sign our contract. BBB awards the highest rating to companies who provide complete and accurate information like us.
Length of Time in Business
Before awarding a rating, the Better Business Bureau looks for information about the company to see how long they have been in business. Storm Master Construction and Roofing has been helping local homeowners with their roof repair and replacement needs for decades. Our consistent quality of work was recognized by BBB, which is why we have an A+ rating. The longer a business has been in the construction industry, the more you can trust that they know what they are doing.
Complaints and History of Resolution
We try to exceed our customers’ expectations in every project because we believe customer satisfaction is important. This means that even if there is a complaint filed against us, we do our best to resolve it in a timely and fair manner. To determine their ratings, BBB looks at the type of complaint filed against a company and evaluates the efforts they have done to resolve the issue. They award the rating based on the number of complaints and how these complaints were resolved.
As a top roof replacement contractor, we’re proud of our A+ rating with the BBB. Our friendly and knowledgeable staff will deliver the highest possible level of service during your roofing project. We serve Flower Mound, TX and the surrounding areas. Call us at (817) 717-5348 to learn more about our BBB rating.
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